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Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Share your talents We are looking for Rituals Advisors for the Festive Season! At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. You are all about customer experience. As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. The above characteristics are what make you the ideal Festive Rituals Advisor. You can give new meaning to the words 'aim big, act small' by: Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets. Interacting with customers and providing 'Best in Class' customer experience. Following Store safety procedures. Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards. In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career. Bring all of you This is you. High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have: Relevant experience in a similar position within retail or hospitality. A customer-service mentality and team-player's work ethic. Decision making and problem-solving skills. Eye for detail, organised and structured. All your information will be kept confidential according to EEO guidelines. Benefits of working at Rituals Training and development opportunities Competitive bonus scheme Rituals employee discount Numerous wellbeing initiatives and EAP Company & Team Events

Share your talents We are looking for Rituals Advisors for the Festive Season! At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. You are all about customer experience. As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. The above characteristics are what make you the ideal Festive Rituals Advisor. You can give new meaning to the words 'aim big, act small' by: Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets. Interacting with customers and providing 'Best in Class' customer experience. Following Store safety procedures. Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards. In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career. Bring all of you This is you. High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have: Relevant experience in a similar position within retail or hospitality. A customer-service mentality and team-player's work ethic. Decision making and problem-solving skills. Eye for detail, organised and structured. All your information will be kept confidential according to EEO guidelines. Benefits of working at Rituals Training and development opportunities Competitive bonus scheme Rituals employee discount Numerous wellbeing initiatives and EAP Company & Team Events